Privacy Policy

Last updated: January 1, 2025

Incentivly ("we", "us", or "our") is a platform that connects mobile app developers with influencers, enabling referral-based promotion, real-time analytics, and automated revenue sharing. This Privacy Policy describes how we collect, use, and share information when you use our website, dashboard, SDKs, and related services (collectively, the "Services").

Information We Collect

  • Account Information: name, email, role (Developer or Influencer), profile details, and app information you provide.
  • Referral and Attribution Data: referral links and codes, URL parameters, cookies or similar identifiers, install and purchase events emitted by our SDKs, and related metrics to attribute conversions and calculate commissions.
  • Payment Data: handled by our payment processor (Stripe). We receive non-sensitive identifiers (e.g., customer, account, and payment method IDs) and transaction metadata. We do not store full card numbers.
  • Device and Usage Data: log data, IP address, browser type, pages viewed, and interactions with our dashboards and APIs to secure and improve the Services.
  • Communications: messages you send to us and your contact preferences.

How We Use Information

  • Provide, operate, and maintain referral tracking, analytics, and payouts.
  • Attribute installs and purchases to the correct promotions and calculate commissions.
  • Process payments and payouts via Stripe.
  • Detect, prevent, and investigate fraud and abuse (including duplicate or invalid events).
  • Communicate with you about your account, security, and product updates.
  • Improve and develop the Services, including by analyzing usage trends.
  • Comply with legal obligations and enforce our terms.

Cookies, SDKs, and Pixels

We use cookies and similar technologies to remember preferences and attribute referrals. Our SDKs record install and purchase events for attribution and fraud prevention. Where enabled, we may also use analytics or advertising pixels (for example, Meta/Facebook Pixel) to measure performance and optimize campaigns. You can control cookies through your browser settings.

How We Share Information

  • Service Providers: including hosting and authentication (e.g., Firebase), payments (Stripe), analytics or attribution tools (such as Meta/Facebook Pixel, if enabled). These providers process data on our behalf under appropriate agreements.
  • Business Partners: developers and influencers may see performance data necessary for collaboration (e.g., attributed installs and commissions) in dashboards.
  • Legal: we may disclose information to comply with law, protect rights and safety, or in connection with a merger, sale, or acquisition.

Data Retention

We retain information for as long as needed to provide the Services, resolve disputes, comply with legal obligations, and enforce agreements. Retention periods may vary by data type and contractual requirements.

Your Choices

  • Access, update, or delete certain account information in your dashboard or by contacting us.
  • Control cookies via your browser settings.
  • Opt out of non-essential emails using in-message controls.

Security

We use administrative, technical, and organizational measures to protect information, including TLS in transit, scoped access controls, and verification of purchase receipts. No method of transmission or storage is 100% secure, but we continuously work to enhance protections.

International Transfers

Your information may be processed in countries other than your own. Where required, we implement safeguards to protect transfers in accordance with applicable law.

Children’s Privacy

Our Services are not directed to children under 13 (or the age defined by local law), and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at contact@incentivly.com.